State Farm® Insurance Agent Zach Muzzy
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Jimi Hatch
April 16, 2025
5
out of
5
rating by Jimi Hatch
"Zach Muzzy and his staff are great but state farm on the other hand is not a good insurance company, had business insurance with them I'm a Home Theater company so I install cameras and they looked up my website and cancelled my insurance because I install cameras, there fixing to loose my automotive insurance as well me and my wife are both over 50 and we pay $1,900 every 6 months with no accidents or tickets there ridiculous, but Zach and his team are great."
We responded:
"Jimi, thank you for your feedback! We're glad to hear you had a positive experience with us here in my office. We understand your frustrations with State Farm and the challenges regarding your business insurance. It’s disappointing when insurance policies don’t align with the needs of your business. If there's anything we can do to assist you further, please reach out. Your satisfaction is important to us!"
Christian Mireles
April 15, 2025
1
out of
5
rating by Christian Mireles
"They don't care about the customer or your wallet. I just had the best experience with Zachs office. I had a bad situation happen and completely out of their hands. The gal heard my plea for help, worked a miracle, and got my policy reinstated. Zach Muzzys office goes the extra mile for their customers. Thank you!!"
We responded:
"Christian, thank you for sharing your feedback. I completely understand your frustration, and I want you to know that we did everything we could to seek an exception for your situation. Unfortunately, once the appeals process is completed, we cannot alter underwriting decisions. We appreciate your understanding and want to assure you that we always strive to assist our customers within the established guidelines."
kathleen Holt
April 2, 2025
5
out of
5
rating by kathleen Holt
"This is office is truly phenomenal. Tatum is truly one of the best customer representatives I have encountered at Statefarm Insurance, she is always on her game remembering things I can not remember for myself which is amazing. She truly embodies the passion and drive to be helpful with my life,which this office has always helped me in"
We responded:
"Hi Kathleen, thank you for sharing your great review of our team. We are grateful for you and the kind words you have for Tatum. She truly cares about all customer's needs and we are glad to know that she has done well with you. Please let her or anyone else know if you are in need of assistance. We are all here for you! -Zach"
Petra Jansky
April 1, 2025
5
out of
5
rating by Petra Jansky
"It was a seamless process switching to State Farm for my auto & renter's insurance. Tony was and has been very helpful, precise and pleasant to speak with. I received a great rate, which is very budget friendly !! I appreciate the swiftness of Tony's response to phone calls, messages and questions. And I appreciate his sincerity and his listening skills. Thank you and keep up the great work !!"
We responded:
"Hello Petra, we truly appreciate you taking the time to write this review. Tony has been pleased to hear about his services, and we are glad to see that he has helped you find the right coverage for your needs. Please let us know how we can help you in the future. We will always be here for you! -Zach"
Monique Reese
March 31, 2025
5
out of
5
rating by Monique Reese
"My experience was great! Christian is absolutely amazing! He takes his time to answer all your questions and makes sure you get everything you need. If you ever go to this location please ask for Christian. He's definitely 10 out of 10!!"
We responded:
"Hello Monique, we thank you for your leaving kind words for Christian. He and the team strive to provide top-notch service, so we thank you for the 10 out of 10 recommendation. If there is anything else we can help you with in the future, please do not hesitate to call us or stop by our office. We will be happy to help anytime! -Zach"
hubert lovell
March 31, 2025
5
out of
5
rating by hubert lovell
"Tony was super helpful going over my quote with me! I showed up out of the blue after submitting my quote online and he still was able to make time to walk me through everything. Best of all saved me $!! Would definitely recommend!"
We responded:
"Hi Hubert, thank you for sharing your kind feedback. We are truly glad to know that our service has helped you find your new coverage. Thank you for putting your trust in us and for the recommendation. We look forward to seeing you again soon so please do not hesitate to reach out with any questions! -Zach"
Muthahhir Arif
March 31, 2025
5
out of
5
rating by Muthahhir Arif
"Very good & Great..!"
We responded:
"Thank you for leaving a great review! Our team is thrilled to hear that our service was awesome. We truly value our customers, so this means a lot to us. Please reach out to us if you ever need anything. Thank you for choosing us! -Zach"
DNR DNR
March 30, 2025
1
out of
5
rating by DNR DNR
"Non responsive poor customer service, there are plenty other State Farm agents in the area that provide better service. As a result of the aforementioned I will be taking my business elsewhere."
We responded:
"Mr. Ritchards, I truly apologize for any frustration you’ve experienced regarding our service. I understand how important it is to feel fully supported, and I’m sorry if my previous response to your email last week didn’t address all of your concerns. I genuinely want to ensure you have all the information you need. Please feel free to reach out to me at 281-232-1921, and we can discuss your situation further. I’m here to help. - Zach"
Win Zaw Naing
March 17, 2025
5
out of
5
rating by Win Zaw Naing
"Tony is very responsive on my request for changes of the vehicle coverage. Great suport!"
We responded:
"Thank you for the positive feedback, Win! I am glad to hear you had a positive experience working with Tony on coverage for your vehicle. If there is anything else our team may assist you with, please let us know. We are happy to help! -Zach "
Kimberly Breaux
March 11, 2025
5
out of
5
rating by Kimberly Breaux
"Tatum was very patient and made sure that I had the coverage I needed for my new business. Thanks Tatum, you are appreciated❤️"
We responded:
"Hi Kimberly, thank you for sharing your kind review of Tatum. She and the team always strive to provide outstanding customer service, so we are glad to see that she has done so. Next time you need us, please do not hesitate to call, or stop by. We are always here to help! -Zach"
Katelyn Wager
March 10, 2025
5
out of
5
rating by Katelyn Wager
"I worked with Tatum after my current insurance kept increasing! They beat the monthly price by almost $200 a month!! She worked with me over the phone and even after hours to get everything set up! I now even have life insurance and a supplemental heath insurance all still less then my previously auto insurance!! Give Tatum and her team a call!!!"
We responded:
"Thank you for the fantastic review, Katelyn! I am thrilled to hear that your experience working with Tatum has been a positive one. Please do not hesitate to reach out if there is anything else we may assist you with. -Zach "
Sid av
March 5, 2025
5
out of
5
rating by Sid av
"I recently worked with Tatum on a policy. A hassle-free and smooth experience. She made the process easy to understand, answered all my questions with patience, and ensured I got the best coverage for my needs. Her professionalism and dedication to customer service truly stand out. I highly recommend Tatum to anyone looking for reliable and knowledgeable assistance with their insurance needs."
We responded:
"We truly appreciate your kind review, Sid. Tatum and the team are glad to see that she has simplified the insurance process for you and has been able to answer your questions leading to you getting the coverage you deserve. Thank you for trusting us and for the recommendation of Tatum. Please let us know if we can help in any way in the future! -Zach"
tag marlow
March 5, 2025
5
out of
5
rating by tag marlow
"Tony was very professional and easy to deal with with quick response. Thank you."
We responded:
"Hi Tag, thank you for sharing your great review. We are delighted to hear that Tony was able to respond quickly and help you professionally. We thank you for trusting us with your insurance needs and we look forward to working with you soon. Please reach out to us if you have any questions or concerns. We are here to help! -Zach"
Lauren Kerbow
February 25, 2025
5
out of
5
rating by Lauren Kerbow
"Tatum is amazing! She is very knowledgeable, patient, and kind. Great agent to work with. Will be using her for future policies."
We responded:
"Thank you for the positive feedback, Lauren! I am happy to hear you enjoyed working with Tatum on your insurance needs. If there is anything else she or I can help you with, please don't hesitate to reach out. It is our pleasure to assist you! -Zach "
lucia gomez
February 20, 2025
5
out of
5
rating by lucia gomez
"Lindsey Salas, great customer service and she answered all the questions I have ."
We responded:
"Thank you for the positive feedback, Lucia! I am happy to hear Lindsey provided you with excellent customer service and answered your questions. Please do not hesitate to reach out if there is anything else our team may assist you with. -Zach "
Dylan Ferris
February 18, 2025
5
out of
5
rating by Dylan Ferris
"Wayde is my guy! He is always super helpful and professional! He’s one of the many reason why I haven’t shopped around rates."
We responded:
"Hi Dylan, thank you for sharing your wonderful review. Wayde and the team are ecstatic to hear that he was outstanding to work with and has been very professional. We appreciate you trusting us and will be here for you when you need us, so please do not ever hesitate to reach out with anything. -Zach"
Rick Thomas
February 14, 2025
5
out of
5
rating by Rick Thomas
"Great customer care"
We responded:
"Thank you for the positive feedback, Rick! I am glad to hear that you have enjoyed working with our team for your coverage needs. Let us know if there is anything else we can help you with. -Zach "
Todd Neuvar
February 11, 2025
5
out of
5
rating by Todd Neuvar
"Christian Brewer did an outstanding job helping us switch our home and auto insurance to State Farm. He was very helpful and thorough during the entire process. Thank you for the great service."
We responded:
"Thanks for the feedback, Todd. I am glad to hear that you have enjoyed working with Christian to switch to State Farm. Please don't hesitate to reach out if there is anything else our team may assist you with. We are happy to help! - Zach"
Nina George
February 6, 2025
5
out of
5
rating by Nina George
"I really like speaking with Tony on the phone, he has the best phone etiquette and he knows his job when it comes to finding and filling the customer in on whatever needs they have when it comes to helping them get the right information and insurance that they’re looking for."
We responded:
"Thank you for the wonderful review, Nina! I am happy to hear you have enjoyed working with Tony for your coverage needs. Please let us know if we can assist you with anything else! -Zach "
James Bialas
February 6, 2025
5
out of
5
rating by James Bialas
"Tony got me my quote and setup within 20 minutes. The team smoked my current policy by hundreds of dollars a month and explained everything. 10/10 service!!!! Only regret was not switching sooner!"
We responded:
"Thank you for the wonderful review, James! I am thrilled to hear that Tony and our team took care of your coverage needs. Please don't hesitate to reach out if we can help with anything else. We are happy to help! -Zach "
Rosario Garcia
February 5, 2025
5
out of
5
rating by Rosario Garcia
"Tatum, was so helpful on getting my auto policy taken care of, and setting up all that i need.. so pleased with her."
We responded:
"Thank you for the wonderful feedback, Rosario! I am happy to hear that Tatum was able to get you situated with auto coverage that works for you and your needs. Please let us know if there is anything else we may assist you with. We are here to help! -Zach "
akosa morah
February 3, 2025
5
out of
5
rating by akosa morah
"Did a great job of explaining the insurance options. Helped me choose the right fit for my situation."
We responded:
"Thank you for the positive feedback, Akosa! I am glad to hear you have enjoyed working with our team. Please feel free to reach out if there is anything else we can help you with. -Zach "
Das Douglas
January 30, 2025
5
out of
5
rating by Das Douglas
"The entire staff are just amazing. The follow up is unmatched to none."
We responded:
"Thank you for the wonderful review! I am so glad to hear you have enjoyed working with our team! Please let us know if there is anything else we may assist you with. We are happy to help! -Zach "
Mariana Benn
January 24, 2025
5
out of
5
rating by Mariana Benn
"We had a great experience with Tatum. Very knowledgeable and answered all of our questions!!!"
We responded:
"Thanks for the wonderful feedback, Mariana! I am glad to hear you had a pleasant experience working with Tatum. Let us know if there is anything else we can assist you with. We are here to help! -Zach "
Sal Garcia
January 23, 2025
5
out of
5
rating by Sal Garcia
"Tatum, has been patient with my needs with the auto policy. She has waited for me for months to come aboard. She’s great. Keep up with the great job."
We responded:
"Thank you for the positive feedback, Sal! I am happy to hear Tatum has been patient and helpful with your coverage needs. If we can help you with anything else, please do not hesitate to reach out. We are happy to help! -Zach "