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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Christopher Jost

June 11, 2026

5  out of  5
rating by Christopher Jost
"Marcela went above and beyond helping my family and with all of our insurance needs. She was both knowledgeable and professional and could not have done a better job of providing us with everything we needed. I would recommend calling her to anyone needing insurance of any type. Thanks Marcela!"
We responded:
"Thank you for the amazing review, Christopher! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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KidsTerri Young

June 11, 2026

5  out of  5
rating by KidsTerri Young
"My experience with Jordan is great. She is a very nice, kind, friendly and helpful person. She always takes good care of me."
We responded:
"Thank you for the amazing review, KidsTerri! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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D K

June 10, 2026

5  out of  5
rating by D K
"I called late in the afternoon almost an hour before closing time. Tatum was awesome, friiendly and knowledgeable of my needs, she addressed my situations and I had several she was pleasant throughout my entire experience, shes an asset to the company thanks for your kindness Tatum"
We responded:
"Thank you for your kind review of State Farm Agent Zach Muzzy’s Team. We appreciate it!"
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Patricia Barnes

May 27, 2026

5  out of  5
rating by Patricia Barnes
"I had a great experience with Mya she is very knowledgeable, kind, patient, friendly, Mya love her customers and her job. She even told me the if ever l have Questions l should call her . I am very lucky to have her"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Janice Mitchell-Tate

May 22, 2026

5  out of  5
rating by Janice Mitchell-Tate
"Tatum was super helpful knowledgeable about the product and patient when explaining. Makes you feel comfortable asking questions.Thank you"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Megan Shaw

May 21, 2026

5  out of  5
rating by Megan Shaw
"thank you so Marcela for your awesome customer care to make we get the policy for our family. Very much appreciated"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Zach Muzzy’s Team. "
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Megs Pearl

May 21, 2026

5  out of  5
rating by Megs Pearl
"Great customer care….Mya you are the Best cause do you I’m glad to be back w/ State Farm. You lead by example 🙏"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Zach Muzzy’s Team here in Richmond . "
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Mushahid Kazmi

May 15, 2026

5  out of  5
rating by Mushahid Kazmi
"Great Agency to work with! Tatum was excellent, answered all of my questions!"
We responded:
"Mushahid, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Zach Muzzy’s Team here in our Richmond office. "
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Christina Ramos

May 14, 2026

5  out of  5
rating by Christina Ramos
"Tatum reached out to me to see if she could get me a better rate to save money on my auto. She was able to get me a lower price with better coverage! Friendly, quick, and pleasant experience! Thank you Tatum!"
We responded:
"Thank you so much for the 5-star rating, Christina! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Aaron Emfinger

May 4, 2026

5  out of  5
rating by Aaron Emfinger
"Mya did an excellent job securing a great price for my vehicle insurance. When an issue arose, she worked very quickly to resolve it, allowing me to move forward in the process. She also thoroughly explained life insurance options for me and my family, making me feel confident in my decision. Thank you Mya!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Zach Muzzy’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Admin User

April 30, 2026

5  out of  5
rating by Admin User
"Tatum and Zach are always a great help and they are thrall and professional. Anytime my team and I need support, they are very prompt with ensuring our needs!"
We responded:
"Thank you for your kind review of State Farm Agent Zach Muzzy’s Team. We appreciate it!"
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Matt Lane

April 23, 2026

5  out of  5
rating by Matt Lane
"As always, Zach’s office was extremely helpful. Tatum initiated the process, and Marcela did an outstanding job seeing it through while Tatum was away. Their response time, professionalism, and attention to detail are second to none."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Zach Muzzy’s Team. "
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Steven Bartlett

April 7, 2026

5  out of  5
rating by Steven Bartlett
"I appreciated the assistance from muzzy agency to help our mutual client to fix his life insurance. The teamwork was great and special thanks to Tatum, Mya and Marcela."
We responded:
"Steven, thank you for your kind review. We deeply appreciate your feedback and we are proud to be a good neighbor and help where we can! "
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CTJ Vacuum Service LLC

March 26, 2026

5  out of  5
rating by CTJ Vacuum Service LLC
"We appreciate the whole Team. Thank you so much!"
We responded:
"Thank you for the 5-star review, CTJ! Here on State Farm Agent Zach Muzzy’s Team, we are proud to serve our community and appreciate your recognition. "
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Eric Lopez

March 11, 2026

5  out of  5
rating by Eric Lopez
"Amazing experience with Zack Muzzy State Farm. Tim was very helpful with assisting me in switching car insurance and was able to find me a great rate in comparison to my old insurance agency. Tim went above and beyond to help make my transition as smoothly as possible and constantly kept me up to date. I would definitely recommend Tim as well as there agency to anyone looking for a great car insurance company. Very smooth switch and was able to get things going the same day."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Zach Muzzy’s Team. "
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Denise Gipson

March 9, 2026

5  out of  5
rating by Denise Gipson
"Tatum was great in helping me get new insurance. She was very knowledgeable and friendly and I’m glad with my service. Thank you Tatum"
We responded:
"Denise, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Labaron Jones

March 6, 2026

5  out of  5
rating by Labaron Jones
"Tatum was great with helping me review and update the multiple policies I currently have with State Farm."
We responded:
"Thank you for the amazing review, Labaron! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Jeovana Escobar

March 2, 2026

5  out of  5
rating by Jeovana Escobar
"Great service! Tim made it super easy to switch and definitely helped us save!!"
We responded:
"Thanks so much for the amazing review, Jeovana! We really appreciate your support here in Richmond . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Ida Shaw

February 26, 2026

5  out of  5
rating by Ida Shaw
"Tatum was an awesome. My experience was very amazing and easy switch."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Zach Muzzy’s Team. "
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Anthony Hamilton

February 25, 2026

5  out of  5
rating by Anthony Hamilton
"Tatum Dancer gave me really great service love to have her me anytime insurance"
We responded:
"Thank you for the 5-star review, Anthony! Here on State Farm Agent Zach Muzzy’s Team, we are proud to serve our community and appreciate your recognition. "
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Crystal Clayton

February 24, 2026

5  out of  5
rating by Crystal Clayton
"Mya was quick, efficient, and professional when I started a new policy. I personally love when agents match my customer service style. To the point, just the right amount of nice commentary, and listened carefully so that I wasn’t repeating myself. I’m glad I called them!"
We responded:
"Crystal, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mustafa Syed

February 20, 2026

5  out of  5
rating by Mustafa Syed
"Tim is your contact at this location excellent work ethic."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Zach Muzzy’s Team. "
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Austin Overmyer

February 3, 2026

5  out of  5
rating by Austin Overmyer
"Fast and easy process! Thank you Tim for a easy experience!"
We responded:
"Thank you so much for the 5-stars, Austin! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Kevin Webber

February 2, 2026

5  out of  5
rating by Kevin Webber
"Mya was very knowledgeable."
We responded:
"Kevin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Zach Muzzy’s Team—we are always here to help!"
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Diandra Ford-Wing

January 30, 2026

5  out of  5
rating by Diandra Ford-Wing
"Had the best chat with Tatum!! Not only did she provide excellent customer service, she was also extremely knowledgeable!! Thank you again, Tatum!!"
We responded:
"Wow, thank you for the 5-star review, Diandra! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! "