State Farm® Insurance Agent Zach Muzzy
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Labaron Jones
March 6, 2026
5
out of
5
rating by Labaron Jones
"Tatum was great with helping me review and update the multiple policies I currently have with State Farm."
We responded:
"Thank you for the amazing review, Labaron! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
Jeovana Escobar
March 2, 2026
5
out of
5
rating by Jeovana Escobar
"Great service! Tim made it super easy to switch and definitely helped us save!!"
We responded:
"Thanks so much for the amazing review, Jeovana! We really appreciate your support here in Richmond . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Ida Shaw
February 26, 2026
5
out of
5
rating by Ida Shaw
"Tatum was an awesome. My experience was very amazing and easy switch."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Zach Muzzy’s Team. "
Crystal Clayton
February 24, 2026
5
out of
5
rating by Crystal Clayton
"Mya was quick, efficient, and professional when I started a new policy. I personally love when agents match my customer service style. To the point, just the right amount of nice commentary, and listened carefully so that I wasn’t repeating myself. I’m glad I called them!"
We responded:
"Crystal, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Mustafa Syed
February 20, 2026
5
out of
5
rating by Mustafa Syed
"Tim is your contact at this location excellent work ethic."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Zach Muzzy’s Team. "
Austin Overmyer
February 3, 2026
5
out of
5
rating by Austin Overmyer
"Fast and easy process! Thank you Tim for a easy experience!"
We responded:
"Thank you so much for the 5-stars, Austin! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
Kevin Webber
February 2, 2026
5
out of
5
rating by Kevin Webber
"Mya was very knowledgeable."
We responded:
"Kevin, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Zach Muzzy’s Team—we are always here to help!"
Diandra Ford-Wing
January 30, 2026
5
out of
5
rating by Diandra Ford-Wing
"Had the best chat with Tatum!! Not only did she provide excellent customer service, she was also extremely knowledgeable!! Thank you again, Tatum!!"
We responded:
"Wow, thank you for the 5-star review, Diandra! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! "
VV’s Homebake & Cooking
January 29, 2026
5
out of
5
rating by VV’s Homebake & Cooking
"Employees very helpful."
We responded:
"Thanks so much for the amazing review, VV’s! We really appreciate your support here in Richmond . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
Christion Hines
January 13, 2026
5
out of
5
rating by Christion Hines
"5 star service. Mya was super accommodating and got me the best price quote yet! Definitely would recommend."
We responded:
"Christion, thank you for your wonderful review of State Farm Agent Zach Muzzy’s Team! Christion, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Zach Muzzy’s Team! "
Ally Devorkin
January 12, 2026
5
out of
5
rating by Ally Devorkin
"Great experience with Tatum. Fast informative, friendly and we got a great price!"
We responded:
"Hi Ally, Thank you for taking the time to share your experience. We're thrilled that Tatum left such a great impression! We'll be sure to share your experience with the rest of our team members as inspiration! See you next time!"
Denises Pamela S.
January 10, 2026
5
out of
5
rating by Denises Pamela S.
"Thank you Tim for your great service. I am very grateful for all your help. Definitely will recommend others to you."
We responded:
"Hello Pamela, We appreciate the time you took to give us such a great rating! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. Thanks again and we look forward to seeing you again soon."
jerry wilson
January 7, 2026
5
out of
5
rating by jerry wilson
"Tatum was extremely kind and helpful. She made the process effortless and easy and I really appreciate that. Great personality. Thank you 🙂"
We responded:
"Dear Jerry, Thank you for the awesome feedback. We love that you had such a great experience! Thanks for sharing how easy Tatum made it. We look forward to keeping up the great work! We look forward to seeing you again soon."
Michelle V
January 5, 2026
5
out of
5
rating by Michelle V
"Tim made switching to State Farm incredibly easy. I had an urgent situation, and he worked quickly to get everything set up without any stress. He was friendly, responsive, and made sure all my coverage was in place right away. Highly recommend working with him!"
We responded:
"Dear Michelle, We are grateful and appreciate the time you took to leave your review. It's feedback like yours that reminds us why we do what we do. We're always happy to assist so don't hesitate to reach out to us if you need anything. We look forward to seeing you again soon."
Jalan Matthews
January 2, 2026
5
out of
5
rating by Jalan Matthews
"Tim was awesome. He even got us a lower rate than what we were previously quoted. Thanks Tim!"
We responded:
"Greetings Jalan, We appreciate the time you took to give us such a great rating! We're always happy to help so don't hesitate to contact us if you ever need anything. If you ever need anything please don't hesitate to reach out to our team. We're here for you anytime!"
Sharlene Lee
December 16, 2025
5
out of
5
rating by Sharlene Lee
"Tatum is outstanding! I was so impressed at her excellent customer service. She listened well, understood my need and came up with more than one possible solution. She was very efficient and very very friendly. An absolute pleasure to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! - Zach Muzzy, Agent"
Brenda
December 16, 2025
5
out of
5
rating by Brenda
"Tatum, one of the account representatives, is really great. She was super efficient in addressing something we needed resolved. She was polite, thorough and provided viable solutions. Thanks, Tatum!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Zach Muzzy, Agent"
Marilu Diaz
December 8, 2025
5
out of
5
rating by Marilu Diaz
"My agent Tim was very knowledgeable and helped me get a great price after my renewal with my previous company was too high!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! - Zach Muzzy, Agent"
Natalie Oettli
December 4, 2025
5
out of
5
rating by Natalie Oettli
"If you are looking to buy insurance, I HIGHLY recommend Mya. Mya was absolutely amazing to work with! She made getting car insurance quick, clear, and stress-free. She explained everything in a way I could easily understand and helped me find the perfect coverage for my needs. I couldn’t recommend her more — definitely a 5-star experience!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! -Zach Muzzy, Agent"
Rochelle Francois
November 25, 2025
5
out of
5
rating by Rochelle Francois
"Very helpful and friendly"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Zach Muzzy, Agent"
EZ-MOBILE-RV-REPAIR
November 19, 2025
5
out of
5
rating by EZ-MOBILE-RV-REPAIR
"Lady I spoke to is very respectful and nice and she was able to beat anybody else's prices by a long shot and I was very impressed with the service they even help me with stuff that wasn't related to insurance that I had questions about very helpful and I will definitely refer this service to anyone else"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. -Zach Muzzy, Agent"
Ana Rojas
November 17, 2025
5
out of
5
rating by Ana Rojas
"I had a great and easy experience with this office, Tim was able to help set up my auto and renters at a very good cost!"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Tim was able to provide you with great service and help set up your auto and renters insurance at a good cost. We appreciate your trust and look forward to assisting you again in the future! - Zach Muzzy, Agent"
Sharon Burns
November 17, 2025
5
out of
5
rating by Sharon Burns
"I just placed my car insurance with Zack and the Muzzy agency. I was very pleased as pleased with he and his agency's responsiveness and helpful attitude."
We responded:
"Thank you for your wonderful feedback! We're glad to hear that our Agency provided you with responsive and helpful service. We appreciate your trust and look forward to serving you for all your insurance needs! - Zach Muzzy, Agent"
Linda Ricks
November 13, 2025
5
out of
5
rating by Linda Ricks
"Tony was very nice and answered all questions that I asked. Tony also informed me of the drive safe and save insurance that is offered and could lower the cost of the insurance premium."
We responded:
"Thank you for sharing your experience! We're happy to hear that Tony was helpful and took the time to answer all your questions. It's great that he informed you about the Drive Safe and Save program—saving on your premium is always a plus! We appreciate your feedback and look forward to assisting you again. - Zach Muzzy, Agent"
Shawn Schimming
November 12, 2025
5
out of
5
rating by Shawn Schimming
"Tatum did an awesome job getting my auto insurance quote to me. She was able to save me over $135 a month. Thanks Tatum!"
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Tatum was able to save you over $135 a month on your auto insurance. We’ll be sure to pass along your thanks to her. We appreciate your trust and look forward to helping you again in the future! - Zach Muzzy, Agent"